Hospital and health system teams: eliminate the friction of standalone fax machines and disconnected fax servers. ReplixFax by Softlinx is a cloud fax solution that integrates directly with Epic, enabling your clinical and administrative staff to send and receive HIPAA-compliant faxes without leaving the interface they already use.
Softlinx has delivered secure, high-volume fax infrastructure to healthcare organizations for over 25 years. Our cloud fax integration with Epic is designed for the document volumes hospitals and health systems actually generate: referrals, prior authorizations, discharge summaries, lab results, and insurance communications. Staff send directly from their clinical workflows. Inbound faxes route to the right queue automatically. IT teams get a single, auditable platform. Visit our cloud fax service overview for the full picture.
Your clinicians and administrative staff send and receive faxes without leaving their workflow. ReplixFax connects via API so faxing becomes a native action inside your existing systems, not a separate platform to log into.
Every fax sent through our integration is encrypted with AES-256, logged with a full audit trail, and covered under a signed HIPAA Business Associate Agreement. Learn more about our HIPAA-compliant fax service.
No on-premise fax server. No dedicated fax phone lines. No hardware maintenance contracts. Your IT team removes an entire infrastructure layer while clinical staff keeps faxing as normal, faster.
Epic environments generate high document volumes. ReplixFax handles thousands of daily transmissions across multiple departments with no busy signals and no queuing delays. Explore our enterprise faxing capabilities.
Inbound faxes route automatically to the correct department, inbox, or patient folder using barcode recognition and configurable routing rules. Staff spend less time sorting and more time on patient care. See our barcode fax workflow.
Our technical support team is U.S.-based and familiar with healthcare IT environments. We provide dedicated onboarding, integration testing assistance, and ongoing account management, not a generic helpdesk.
Healthcare fax has not stood still. Softlinx has built a cloud fax platform that handles what generic fax vendors cannot: high clinical volumes, strict HIPAA enforcement, and the IT simplicity health systems demand. Read our guide on how to connect fax to your EHR.
Showcasing success stories and the impact of Softlinx services across industries.
Great product
Overall: The faxing has been easy for our end users to utilize. Pros: The software is easy to use and customize. Cons: I have no complaints about the software, it works as intended.
NW3C – Human Resources
Overall: I use Replifax on a monthly basis and it has proved to be reliable Pros: The product is easy to use and has proved to be reliable. Cons: The verification emails of faxes sent could contain a little more information regarding the transmission details.
ReplixFax for Government
Overall: Easy, no hassle, good product as a service. Pros: Customer support [sensitive content hidden] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus. Cons: Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.
Fax integration
Overall: Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime. Pros: Easy to install Easy to create an API interface Excellent up time Cons: RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.
ReplixFax Works
Overall: ReplixFax has been a reliable and secure method to reliably send and receive faxes. Pros: The ease of use, reliability, and customer support. Reports help with understanding volume. Cons: We have not had a significant con in using this product.
ReplixFax for Government
Overall: Easy, no hassle, good product as a service. Pros: Customer support [sensitive content hidden] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus. Cons: Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.
Fax integration
Overall: Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime. Pros: Easy to install Easy to create an API interface Excellent up time Cons: RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.
Wonderful Fax Solution
Overall: Very happy, wish we made the switch earlier. Pros: Easy to use, Manageable and Scalable, Reliable. Cons: We have not see anything that we don’t like.
ReplixFax – Low cost Fax Server replacement
Overall: Since going live with ReplixFax we have had a positive experience. Not having to manage a fax server any longer is a big win. Pros: Cost and flexibility in pricing for our small scale was key in our decision to implement ReplixFax. Security related features was also a requirement for us, and ReplixFax included these in the price and not as add-ons . Cons: We had an issue with email notifications during our deployment due to security requirements on our end. However, ReplixFax support was quick to resolve this.
Everything you need to know about connecting ReplixFax to your Epic EHR environment.
ReplixFax connects to Epic via a RESTful API that allows clinical and administrative staff to send and receive faxes directly inside their workflows. Inbound faxes route to configured department queues or patient records automatically. Our team manages the full integration setup, including testing and number porting. See our EHR integration page for technical details.
Yes. Every transmission through ReplixFax is encrypted with AES-256, logged in a full audit trail, and covered under a signed HIPAA Business Associate Agreement (BAA). Our platform meets HIPAA Security Rule requirements for electronic PHI. Read more about our HIPAA-compliant fax service.
No. Softlinx handles number porting as part of the implementation. Your referring physicians, external labs, and insurance partners keep using the same fax numbers with no interruption. Porting is managed entirely by our team.
Most implementations reach go-live within two to four weeks depending on environment complexity, number of departments, and current fax infrastructure. Our team handles API configuration, testing, and onboarding so your IT staff are not carrying the project alone.
Inbound faxes route automatically based on the receiving fax number. You configure routing rules during setup: documents go to department inboxes, shared folders, or directly into linked queues. Barcode recognition further automates routing for high-volume departments. Learn more about our barcode fax workflow.
Yes. ReplixFax operates across your entire organization, not only departments connected to Epic. Staff elsewhere access faxing through the web portal or via Email to Fax. All transmissions are logged in the same centralized audit trail regardless of sending method.
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