Press Release
Press Release: Softlinx Launches AI-Powered Inbound Fax Triage Service Revolutionizing Patient Intake and Care Process Efficiency for Radiology Centers
Softlinx has launched a groundbreaking inbound fax triage
service designed to enhance the efficiency and accuracy of patient intake and
care workflows. Powered by AI, this new service offers advanced data
extraction, analysis, and patient workflow automation, representing a
significant innovation in healthcare technology.
STONEHAM, Mass., May 30, 2024 /PRNewswire-PRWeb/
— Softlinx, a leading provider of HIPAA compliant cloud fax services, is proud to
announce the launch of its groundbreaking inbound fax triage service aimed at
transforming the efficiency and accuracy of patient intake and care workflow
processes. The new service, powered by artificial intelligence (AI), offers
advanced data extraction, analysis, and patient workflow automation
capabilities, marking a significant milestone in healthcare technology innovation.
Designed initially to address the challenges faced by
radiology centers and clinics in handling patient referrals and follow-up
information, Softlinx’s new inbound fax triage service streamlines the manual
extraction, indexing and processing of patient data. By leveraging intelligent
data extraction and analysis algorithms, the service accelerates the
identification of critical information such as document type, referring
physicians, and treatment details, significantly reducing the time and effort
required for manual processing.
Key features of Softlinx’s AI-based triage service include:
- Intelligent
Data Extraction and Analysis: Advanced AI algorithms accurately extract
and analyze patient-related information from incoming faxes, including
patient demographics, document types, and treatment details, ensuring
precise data capture.
- Seamless
Workflow Integration: The service seamlessly integrates with backend
applications, enabling automatic transfer of extracted data to Electronic Health Record (EHR) systems and
other workflow applications, eliminating manual data
entry and minimizing errors.
- User-Friendly
Triage Interface: An intuitive user interface (UI) allows users to verify
extracted information, make corrections if necessary, and perform
additional actions such as splitting multi-patient faxes and sending
faxback requests for additional details, enhancing workflow flexibility
and efficiency.
“This innovative triage service represents a
significant advancement in radiology workflow optimization,” said Hikyu
Lee, president and CEO of Softlinx. “By automating the tedious and
error-prone manual processes involved in handling patient referrals, our
solution empowers radiology centers and clinics to achieve faster turnaround
times, reduce errors, and realize substantial cost savings.”
Softlinx’s AI-powered triage service is currently available
for direct customers, with plans for expansion to ISV reseller partners in Q3
2024. Radiology practices seeking to streamline their workflow processes and
enhance operational efficiency are encouraged to explore the benefits of
Softlinx’s latest innovation.
For more information about Softlinx and its AI-powered
triage service, contact Softlinx online or call +1 (978) 881-0560.
About Softlinx: Softlinx offers innovative solutions to
streamline document management and communication processes in healthcare and
enterprise organizations. With a commitment to delivering secure, efficient,
and user-friendly solutions, Softlinx helps healthcare providers and businesses
across industries enhance productivity, reduce costs, and improve positive
outcomes.
- May 3, 2024
- Press Release
Softlinx Recognized as a Key Partner of Success: BirchStreet Systems
BirchStreet Systems offers companies Procure-to-Pay (P2P) cloud solutions to help improve business processes by gaining efficiency, compliance and visibility to reduce costs. With their best-of-breed solutions and strong value proposition as the leading provider of Procure-to-Pay (P2P) solutions for enterprises operating in the hospitality space, BirchStreet is poised to enter its next phase of expansion into a hyper growth position.
BirchStreet Finds a Secure and Reliable Cloud Faxing Service
As a key component of success for its Procure-to-Pay (P2P) cloud solutions, BirchStreet needed a cloud-based, secure and reliable fax service partner to handle their increasing demand on reliable and timely delivery of purchase orders to suppliers around the globe on behalf of their customers that include such premium hotel brands as Marriott, Hilton, Hyatt, Accor, and Four Seasons among the enterprise-wide users of its suite of SaaS on-demand solutions.
About Softlinx
Softlinx provides Secure, Reliable and Compliant Cloud Fax Service solutions via a full set of end user faxing methods as well as cloud fax APIs. By using Softlinx’ cloud fax APIs, providers of enterprise cloud application solutions such as BirchStreet can enable their solutions with a seamless application faxing capability offering the highest service availability and reliability.
BirchStreet uses Softlinx cloud fax services to send over 50,000 fax pages per month on behalf of its customers to the corners of the globe to its customers’ suppliers. By partnering with Softlinx, BirchStreet increased its worldwide success rate by 20% while cutting costs by 10%.
Contact Softlinx Today for Cloud Faxing Services
For over 20 years, Softlinx has been providing cloud-based fax and secure document delivery solutions to help our customers optimize their document workflow processes and reduce costs. Headquartered in North Reading, Massachusetts, Softlinx has built an impressive track record of helping our customers improve their business efficiency, save costs and grow their success. Contact us today to learn more about cloud faxing for businesses of all sizes and industries.
Read Full Article Here: www.BusinessChief.com
- May 23, 2019
- Cloud Faxing, News Item, Press Release
How to Make Your Business More Environmentally-Friendly
For companies providing their services to consumers, it has become a priority to ensure company operations are environmentally-friendly. In developed markets, sustainability is now a critical factor in shopper decisions, with one-third of consumers using it as a deciding factor. This shift also coincides with the maturity of millennials, with more than 65 percent willing to pay more for a product manufactured through sustainable, eco-friendly efforts.
In response to this market change, many companies are adopting eco-friendly business practices. Here are seven techniques they’re using to become a bit more sustainable.
1. Partner With Green Businesses
Companies with an established supply chain can assess and analyze their supply chain partners, such as manufacturers and distributors, to determine if their practices are green. A supply chain that uses recyclable and renewable materials, as well as minimal packaging with zero toxins, can often promote a clean supply chain or green procurement efforts to consumers.
This approach does pose a challenge, as it may require your company to form new business relationships and cease others. If you’re considering adopting this eco-friendly business practice, do not immediately switch all your processes to your new supplier, courier or manufacturer. Instead — if possible — taper your business off to ensure your new partner can meet your demands. It limits supply chain issues, such as those experienced by KFC and their new courier, DHL.
2. Use Green Web Hosting
The power demands of data centers in the U.S. are well-known. In 2014, they consumed enough power to match the energy usage of 6.4 million homes in the U.S. The improvements to server efficiency and power have lessened the growth rate of data center demands, while the popularity of green web hosting has provided companies with a viable way to make their business more eco-friendly.
A company that provides green web hosting operates on reusable energy. They also partake in additional carbon offset activities, such as planting trees or other vegetation on the facility’s property, utilizing energy-saving appliances and minimizing company waste. By focusing on a clean, eco-friendly operation, many of these hosting companies offer a lower rate for their services than non-green web hosting providers.
3. Optimize Energy Usage
Another productive way to make your business environmentally friendly is by assessing your energy usage and optimizing it. This area encompasses an expansive net, including the energy demands of your employee equipment, such as desktops, as well as heating, cooling, lighting and plumbing features. The assessment can also consider whether you’re purchasing renewable or non-renewable energy from your utility company.
To counter each of the above factors, you’ll rely on different approaches and technologies. The energy use of employee computers, for instance, can be resolved through company policies recommending the shutdown of non-essential equipment at the end of the day — or the installation of an automatic power shutdown system. For lighting and plumbing, your company can add energy-efficient LEDs and occupancy sensors, as well as low-flow toilets and low-flow faucets.
4. Initiate Recycling and E-Recycling Programs
Recycling is often a part of your employees’ personal lives, which is why many can quickly adapt to and support company recycling programs. A recycling program is one way to make your business more eco-friendly that also offers your organization the opportunity to apply for government grants. Since many companies use waste management providers, creating less waste can lead to a decreased fee.
In many instances, it’s difficult for consumers and businesses to recycle electronics due to their components. As a result, only 27 percent of the two million tons produced each year are recycled. Retailers and manufacturers, such as BestBuy, Dell, HP and Staples, will often accept electronics less than five years old for a store or tax credit, which allows your company to boost its green practices while saving money.
5. Go Paperless With the Cloud
Moving your company from pen-and-paper to digital documents offers more than financial savings, but also another option for how to make your business more eco-friendly. By adopting cloud computing, your organization can take advantage of cloud-based services from trusted third-party providers, such as for secure document delivery, faxing, network monitoring and more.
As well as decreasing your operating costs, investing in a paper-free operation provides a quick return on investment — in 84 percent of cases, companies received their payback in less than 18 months. A cloud-based service also benefits your employee productivity by streamlining document access and modification, plus supporting on-the-go communication among team members.
6. Carry Renewable Office Supplies
A significant factor in establishing eco-friendly business practices are your employees, who must adopt and support your efforts. That’s why they play an immense role in your use of renewable office supplies, which can include a variety of items, from pencils and pens to water bottles and single-use beverage pods. To support your renewable efforts, stock your shelves with post-consumer waste (PCW) products, such as paper towels and printing paper, and recyclable versions of single-use beverage pods.
Some companies will implement a team of green leaders to encourage employee participation. Their purpose is to promote cooperation, such as by initiating a recycling competition between departments, tracking the overall recycling savings and researching new ways to make your business green. While optional, it’s a route many businesses explore.
7. Audit Company Buildings for Energy Waste
On average, small- and medium-sized companies can save $165,000 through an energy audit. That’s why, if your company is searching for ways to make your business more eco-friendly, it’s recommended your facilities undergo an energy audit. With an experienced professional, your business can discover heating and cooling inefficiencies, as well as structural issues increasing your energy use and carbon footprint.
If you’re expanding your company by constructing a new office or facility, consider high-efficiency building construction. By investing in this type of architecture, your organization can promote your eco-friendly approach and reduce your overall operating costs, as high-efficiency building construction often lowers energy consumption by 80 to 90 percent.
Adopt Eco-Friendly Business Practices With Softlinx
With more than 20 years of experience and an established reputation for secure and compliant cloud-based solutions, Softlinx is the trusted partner for global organizations and world-class technology providers. Whether you’re a part of the healthcare, financial, education, manufacturing or insurance market, we can provide a secure and compliant cloud-based solution that matches your requirements.
Learn more about our secure cloud fax and document delivery services and 24/7 support by contacting us today.
- September 15, 2018
- News Item, Press Release
Secure e-Faxing and Image Access Service for ADS MedicsRIS™ Users
The MedicsRIS from Advanced Data Systems (ADS) is enabled to fax radiology reports or other communications cleanly, effortlessly, and securely in HIPAA-compliant format through ReplixFax from Softlinx to referring physicians or other authorized recipients.
North Reading, MA (July 2, 2014)––Softlinx, a premier service provider of HIPAA-compliant cloud fax service today announced that the MedicsRIS application from Advanced Data Systems (ADS) is enabled with e-Faxing and image access capabilities of its ReplixFax Cloud Fax Service. Operating in the cloud with Fax over IP (FoIP), ReplixFax securely transmits directly from MedicsRIS without having to exit the system. Electronically delivered faxes can be uploaded into referring physicians’ EHRs or other healthcare applications using secure network connectivity. Images can also be easily accessed from these e-faxes.
Other features include:
- Email-to-fax, fax-to-email, and print-to-fax transmissions
- A batch loader utility for automated high volume outbound faxing
- Incoming fax delivery to folders or for uploading directly into applications
- Use of local or toll free fax numbers, or porting of existing fax numbers
- Easy managing of phone books and cover pages
Fax administration for user management, monitoring fax activity updates, and setting system preferences are done via an easy to use web-based interface. The built-in, real time audit trail continually monitors system usage, by user.
Hikyu Lee, President of Softlinx, said, “We are proud of our partnership with ADS, a leading healthcare systems provider, to improve the efficiency and quality of patient care by enabling secure and efficient delivery of healthcare documents and medical reports. Our HIPAA-compliant cloud fax service offers market-proven reliability and dedicated support to our fast growing network of partners.”
David Barzillai, President of ADS, said, “We are pleased to make Softlinx e-faxing available to our large base of MedicsRIS clients and system users. This type of proven, high-end communications tool will enable our radiology clients to better and more easily connect with their referring physician networks, always with the goal of helping to improve patient health and wellbeing.”
Anthony Patane, CIO of NRAD Medical Associates, said, “Every day we deliver many radiology reports using the Softlinx cloud fax service from MedicsRIS to referring doctors. Softlinx cloud faxing and e-Document delivery technology eliminates manual upload steps, streamlining the end-to-end, secure document delivery from MedicsRIS.”
Contact Softlinx at (800) 899-7724 or by emailing sales@softlinx.com for more information on our HIPAA-compliant Cloud Fax Service, and how Softlinx can help you fax-enable your applications.
About Softlinx
Softlinx provides industry-leading Cloud Fax Service, Enterprise Fax Servers and Fax Software solutions to healthcare software vendors, major global corporations and government organizations. The company’s award-winning ReplixFax solutions have been deployed worldwide to help industry leading organizations better manage their document processes and compliance requirements. Softlinx’ solutions deliver fast, quantifiable return-on-investment (ROI) to its customers by improving efficiencies and reducing expenses associated with manual inefficiencies of handling paper documents and unstructured content. Founded in 1993, Softlinx, Inc. is a privately held corporation headquartered in North Billerica, MA.
About ADS
ADS is a leading provider of automation solutions to diagnostic/interventional radiology practices, and to radiology-oriented RCM companies. The company’s MedicsRIS™ is powerfully comprehensive yet affordable and is ICD-10 compliant helping radiology practices capture every dollar for every visit through built-in EDI for radiology, and with a 99% success rate on first-attempt clearinghouse claims. MedicsDocAssistant™ EHR for Radiology V.7.0 is certified as a complete EHR for Stage 2 MU. ADS has been ranked by RadiologyMU as a Top 5 vendor for radiologists obtaining their MU Medicare incentives. ADS provides timely Implementation, comprehensive Training and excellent ongoing Support/Updates. Contact ADS by emailing info@adsc.com for more information on our systems for radiology.
About NRAD
NRAD Medical Associates is one of the largest privately owned multi-specialty physician practices in Nassau, Queens and Suffolk counties. Centers of excellence include NRAD Radiology Associates practicing in Long Island since 1927 making it the most experienced practice in the NY Metropolitan area. Board Certified, top tier physicians include Primary Care, Pediatrics, Pediatric Neurology, Obstetrical and Gynecological, and General Surgery. NRAD Medical Associates is proud to be a member of one of the few Medicare certified ACOs in the state. Together NRAD forms a fully integrated, diverse multi-specialty group to meet the needs of the New York Metropolitan community.
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Softlinx and Replix are registered trademarks of Softlinx, Inc. All other product names may be trademarks of their respective owners.
- July 2, 2015
- Press Release