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Secure Document Delivery

Secure Document Delivery Service

Send, Track and Manage Online Document Delivery Securely via API Integration

replixdocEnable secure document delivery from your application.

Softlinx Secure Document Delivery Service is a cloud based service that allows users to securely deliver private and confidential documents to their recipients, track recipient’s access and meet healthcare and financial service industry compliance requirements for HIPAA and PCI DSS.

How it Works


Sending Documents

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  • Users can initiate a secure document delivery to any recipient with a valid email address.
  • You may start sending your files with a secure message using one of the following methods:


Web Client

You can submit a secure document delivery request if you have access to a web browser, anywhere, anytime, by logging in to your ReplixDoc web portal.

Login to and follow an intuitive web interface to submit a secure document delivery request.  Select files and include a secure note that you want to send to authenticated recipients. You may also use the Web client to search and view your delivery request messages.

Windows Client

You can submit a secure document delivery request using ReplixDoc Windows client application installed on your Windows PC.  If you are subscribing to ReplixFax service as well, an integrated desktop client will support your secure document delivery and print to fax requests via all in one, easy-to-use desktop application environment.  

Application Document Delivery


  • Enable your application for secure document delivery using Replix Secure Doc APIs.
  • ReplixDoc Web Service APIs offer comprehensive features for sending and receiving secure document delivery.


You can enable your business application to send and receive files securely by leveraging ReplixDoc Web Services API’s, sample code, tutorials and our dedicated technical support. For more details on ReplixDoc Web Services APIs, please contact Softlinx.

Delivery and Reminder Notifications

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  • Email notifications are used for both senders and recipients.
  • You may customize notification message with simple text edits.


Delivery Notification

Upon receiving a secure document delivery request, ReplixDoc server sends a delivery notification email to each recipient, which contains a URL to a web login page for authentication.  Once logged in successfully, the recipient can view the secure note, download files, and reply to the sender and attach his or her own files through the secure connection.

When a recipient accesses the secure document delivery message, ReplixDoc server in turn sends an access notification email to the sender with accessed time and date so that the sender may know that the recipient has accessed delivered files.

Reminder Notification

ReplixDoc server also sends a delivery reminder notification email to the recipient, if the recipient has not accessed the files after a set date had passed. The reminder notification date is a server configurable parameter.

Receiving Documents


  • Anyone with a valid email address can receive a document securely with proper authentication.
  • First time recipient needs to register for proper authentication.


Accessing Secure Message Content

When a recipient opens a delivery notification email, the email contains a URL for the recipient to access a secure note and files.  Simple click on the URL will lead the recipient to a Web page where the recipient can access the delivered message content.

Alternatively, the recipient can receive the secure note and files electronically into designated network folders using the ReplixDoc Delivery Manager utility, a Windows service utility provided by Softlinx.

Recipient Portal

Once initial registration is done, recipients can login to the ReplixDoc Recipient portal to view a list of recent secure document delivery messages, access secure notes and files in the message, and reply to the sender.  Recipients do not need to be a paid customer of ReplixDoc service to use the Recipient portal.  For paid customers, their document delivery history is available in the ReplixDoc service Web portal.

Administration Portal

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  • ReplixDoc Online Document Delivery Service provides a web portal for self-service administration interface.
  • An administrator user  can conduct various administration functions listed below:


ReplixDoc provides a Web portal for a self-service fax administration interface to allow a designated administrator to manage various administration functions


  • Default global options such as message expiration days, reminder message days and notification preferences.
  • Message template and Recipient registration

Doc Status and Global Contacts

  • Document delivery activity status monitoring, search and view Sent and Received messages per User ID, Message ID and Access status
  • Global contact management

Users and Departments

  • User and department account management to set up or change account details
  • Multiple user accounts can be grouped into a department account, which can set up its own option default values and account number for charge back billing.

Best-in-class security, service uptime

Delivery service is hosted at an SSAE 16 audited data center with AES 256-bit encryption at “rest” and SSL/TLS protocols over secure communication link. 99.9 percent uptime backed up by SLA. Recipient authentication, track delivery and confirmations.

Few simple clicks with the peace of mind

Whether you send your documents directly from your business application or using ReplixDoc client application, all you need is a recipient email address and a few clicks to send your confidential document to anyone with an email address and access to Internet.  

Take control, get notified

Deliver high volume e-documents easily with tracking information and notifications.  Maintain detailed reports on all document delivery activities, and receive a notification when your documents are accessed.

Bypass manual effort, automate

Send documents securely from your business applications.  Web Service APIs and sample code available for your developers streamline API integration to automate secure document delivery.

Save paper, be efficient and save

Significantly reduce document delivery and management costs by automating delivery, tracking and notifications, all in secure manner.  Maintain reports and logs for audits and repudiation.  

Available 24/7 to help your business

Our customer support team is U.S.-based and always ready to help. Whether it is initial set up, training for you and your team, or assistance with your account configuration, we are here to help.

Learn more about how Softlinx can help, contact us at 1-800-899-7724, or fill out our form for a Live Demo.

Softlinx Support
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