Softlinx has supported healthcare fax infrastructure for over 25 years, including high-volume emergency department environments. Our integration with EPOWERdoc handles the documents EDs generate every shift: patient transfer forms, specialist referrals, discharge instructions, EMS handoff records, and insurance authorizations. Staff send from inside the platform. Inbound faxes route automatically to the right department. IT manages one cloud platform with no on-premise dependency. Visit our cloud fax service overview for the complete picture.
ED staff send and receive faxes without leaving their documentation workflow. ReplixFax connects via API so faxing is a native action inside the system, not a separate platform requiring a separate login during an active patient encounter.
Every fax sent through our EPOWERdoc integration is encrypted with AES-256, logged with a complete audit trail, and covered under a signed HIPAA Business Associate Agreement. Learn more about our HIPAA-compliant fax service.
Patient transfer documentation cannot wait in a fax queue. ReplixFax eliminates busy signals entirely and processes high document volumes simultaneously with no transmission failures. Read our guide on managing high-volume healthcare faxes.
No on-premise fax server. No dedicated phone lines. No hardware that fails without warning at peak hours. Your IT team removes an entire infrastructure layer while ED staff keep sending and receiving faxes as normal. Explore our enterprise faxing capabilities.
Inbound faxes route automatically by number to the correct ED team, triage queue, or administrative inbox. No staff manually sorting faxes during a busy shift. See our barcode fax workflow for advanced automated routing.
Our technical support team is U.S.-based and experienced with acute care and emergency department environments. We provide dedicated onboarding, integration testing, and priority support, available when your department needs it, not just during business hours.
Emergency department fax cannot fail. Softlinx has built a cloud fax integration that delivers the reliability, speed, and compliance EPOWERdoc environments require. Read our article on cloud fax and emergency medical services communication to understand how we approach this environment.
Showcasing success stories and the impact of Softlinx services across industries.
Great product
Overall: The faxing has been easy for our end users to utilize. Pros: The software is easy to use and customize. Cons: I have no complaints about the software, it works as intended.
NW3C – Human Resources
Overall: I use Replifax on a monthly basis and it has proved to be reliable Pros: The product is easy to use and has proved to be reliable. Cons: The verification emails of faxes sent could contain a little more information regarding the transmission details.
ReplixFax for Government
Overall: Easy, no hassle, good product as a service. Pros: Customer support [sensitive content hidden] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus. Cons: Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.
Fax integration
Overall: Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime. Pros: Easy to install Easy to create an API interface Excellent up time Cons: RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.
ReplixFax Works
Overall: ReplixFax has been a reliable and secure method to reliably send and receive faxes. Pros: The ease of use, reliability, and customer support. Reports help with understanding volume. Cons: We have not had a significant con in using this product.
ReplixFax for Government
Overall: Easy, no hassle, good product as a service. Pros: Customer support [sensitive content hidden] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus. Cons: Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.
Fax integration
Overall: Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime. Pros: Easy to install Easy to create an API interface Excellent up time Cons: RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.
Wonderful Fax Solution
Overall: Very happy, wish we made the switch earlier. Pros: Easy to use, Manageable and Scalable, Reliable. Cons: We have not see anything that we don’t like.
ReplixFax – Low cost Fax Server replacement
Overall: Since going live with ReplixFax we have had a positive experience. Not having to manage a fax server any longer is a big win. Pros: Cost and flexibility in pricing for our small scale was key in our decision to implement ReplixFax. Security related features was also a requirement for us, and ReplixFax included these in the price and not as add-ons . Cons: We had an issue with email notifications during our deployment due to security requirements on our end. However, ReplixFax support was quick to resolve this.
Everything you need to know about connecting ReplixFax to your EPOWERdoc emergency department environment.
ReplixFax connects to EPOWERdoc via a RESTful API that allows ED physicians, nurses, and administrative staff to send and receive faxes directly inside their documentation workflow. Inbound faxes route automatically to configured department queues. Our team manages the full setup including testing and number porting. See our clinical system integration page for technical details.
Yes. Every transmission through ReplixFax is encrypted with AES-256, logged with a complete audit trail, and covered under a signed HIPAA Business Associate Agreement (BAA). Our platform meets HIPAA Security Rule requirements for emergency department PHI. Read more about our HIPAA-compliant fax service.
No. Softlinx handles number porting as part of the implementation. Your referring hospitals, EMS providers, specialist offices, and insurance payers keep using the same fax numbers with no interruption. Porting is managed entirely by our team.
Most implementations reach go-live within two to four weeks depending on environment complexity and current fax infrastructure. Our team handles API configuration, routing setup, testing, and onboarding so your hospital IT staff are not managing the project alone.
We manage number porting to ensure zero interruption to inbound fax delivery during the transition. Your existing fax numbers remain active throughout the process. Inbound routing rules are configured and tested in staging before any numbers move. Read our guide on automating inbound fax routing for more detail.
Yes. ReplixFax runs across your entire hospital, not only the emergency department. Other departments access faxing through the same centralized web portal or via Email to Fax. All transmissions share one audit trail and one administration portal, giving IT full visibility across the organization.
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