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HIPAA Compliant Fax Service

Deliver healthcare information securely, reliably and directly from applications such as EMR, PM and LIS

ReplixFax Provides Secure, HIPAA Compliant Fax Services for Healthcare

Softlinx’s ReplixFax is a HIPAA compliant electronic fax service geared toward the healthcare industry. The system ensures the security of confidential patient information by implementing appropriate safeguards, including:

  • Secured networks
  • Authentication procedures
  • Advanced Encryption Standard (AES) 256-bit encryption protocols
  • Centralized, secure storage


ReplixFax even maintains logs of all faxes, inquiries, retrievals and deletions for auditing purposes. In short, ReplixFax makes all fax-related work simpler yet HIPAA compliant — the perfect combination for many healthcare providers and administrators.

Contact us to learn more about our HIPAA compliant electronic faxing solution and get a quote today!

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What Is a HIPAA Compliant Fax Service?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law intended to safeguard consumer health information and data privacy. HIPAA places rules and guidelines around the security of medical records and other personal health information (PHI) that could trace back to an individual. Among other things, HIPAA directly impacts the way healthcare providers and medical practitioners document, communicate and store their patients’ information, including sensitive PHI.

In today’s HIPAA environment, sending a fax can quickly manifest into a detailed, cumbersome and complicated procedure. Online faxing methods often fail to meet the stringent HIPAA compliance requirements due to the use of unsecured equipment or a lack of encryption. Healthcare providers and vendors that neglect to outline comprehensive data-risk analyses throughout their organizations may incur significant financial penalties.

Our healthcare cloud faxing solution promotes interoperability by facilitating communication between EHRs, centralizing data storage and ensuring the security of sensitive information. You can also experience a substantial streamlining of your workflow processes, saving time and increasing operating efficiency from our HIPAA compliant fax.

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Ensuring HIPAA Compliant Faxing

A HIPAA compliant cloud fax service mitigates these electronic risks. It is a solution that aims to make faxing medical information between healthcare operations streamlined and simple. Healthcare cloud faxing also has built-in safeguards to ensure adherence to every aspect of electronic information transfers as stipulated under Title II of HIPAA.

Cloud-based electronic fax services for healthcare organizations allow healthcare professionals to securely transmit ePHI and other important fax documents to recipient’s fax devices using end-user faxing methods via web, email or directly from within their electronic health record (EHR) and other healthcare application systems ensuring security and compliance. All ePHI and sensitive patient information are transmitted over an IP network in a secure encrypted manner using the most advanced encryption technology. Any ePHI and fax documents at rest in the cloud are also kept in encrypted format at a secure data center environment, and benefits from the latest network cybersecurity strategies and frequent monitoring to ensure compliance and security. Your organization can access ePHI, medical data and important fax documents through a secure application portal, over email or online.

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What are HIPAA Compliant Online Fax Services?

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Why Choose Softlinx For HIPAA Compliant Fax Services?

The ReplixFax healthcare fax service from Softlinx offers a reliable online document delivery and faxing solution for businesses of all types, especially those in the healthcare industry. By allowing your business to submit and accept faxes directly to and from your existing applications with an HIPAA-secure method, ReplixFax cuts costs to your business while streamlining your workflows. With the ReplixFax HIPAA compliant fax service, your healthcare business can benefit from:

    • Application Faxing for Business: Softlinx’s service features are specifically designed for business users, focusing on reliability and flexibility. For this purpose, our secure, HIPAA compliant efax solution offers a full API toolkit to support organizations as they integrate the ReplixFax system into their existing workflows and applications. The APIs and sample codes are available, so your IT staff and developers can gain the information they need to integrate your system and automate essential processes so you can start sending secure fax files and documents directly from your established applications.
    • Easy End-User Fax Tools: On top of the integration tools designed to ease the transition, the Softlinx system features numerous user-friendly faxing tools to support your business’s online faxing needs. These include a variety of fax processing tools, including email to fax, print to fax, web fax and MFP support. The result is an easy-to-use system that allows your users to send documents directly from business applications using a recipient email address.

  • Fax Document Workflow: The Softlinx system has its own systems in place so your secure faxing solutions integrate seamlessly with your workflows. These include electronic filing, printing, metadata passing and barcode fax workflows, as well as integrated tracking and notification systems help to streamline your secure network fax processes.
  • Cost-Saving Efficiency: Between reducing your hardware investments and minimizing involved labor, Softlinx can save your business money. By automating delivery, tracking and notification systems, and converting your fax system to a digital format, your business cuts costs while speeding up processes, all while maintaining security.
  • Security and Compliance: Healthcare companies are required to maintain patient confidentiality by HIPAA and other regulations. To this end, Softlinx can help by providing a fax solution that is both HIPAA- and PCI-DSS compliant, using extensive data encryption to ensure your fax communication. The ReplixFax document and fax delivery service is hosted at an SSAE 16 audited data center with AES 256-bit encryption applied to all documents at rest. The system even uses SSL/TLS protocols over a secure communication link. Your healthcare business can rest easy knowing your data is handled with the utmost care.
  • Constant Service and Support: We provide first-class support from a professional customer support team based out of the United States. With 24/7 service, we always stand ready to help you with your faxing and document delivery needs, from initial setup concerns to employee training. We guarantee only the best, with a service level agreement (SLA) for prompt problem resolution and a 99.9 percent up time.

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How Does Softlinx Support HIPAA Compliance?

Softlinx Cloud Fax Service through ReplixFax offers HIPAA compliant internet fax solutions, safeguarding electronic protected health information for the healthcare industry through multiple measures.

Softlinx ensures a HIPAA compliant efax every time, mostly because it provides appropriate safeguards for electronic protected health information. These guarantees are various safety and security measures that include secure network connections, password security measures and AES 256-bit encryption of fax information.

All electronic internet fax sessions via Web Service API directly from an Electronic Health Record (EHR) application are secure and protected. The system also maintains detailed system logs for all inquiries, fax requests, retrievals and deletions of all faxes for an audit trail.

This HIPAA compliant fax service logs all user activities, along with detailed information for each sent or received fax and can be retrieved via Web Services API or through administrative tools. Upon successful delivery of a fax document, the system can also remove the fax document completely from the system for further security.

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Softlinx’ Data Center is Fully HIPAA Compliant

Softlinx’ data center, where we host our ReplixFax Cloud Service, is an SSAE-16 audited hosting facility that meets the standards set forth by the American Institute of Certified Public Accountants (AICPA) for security and reliability. Our data center is fully compliant with HIPAA and PCI DSS requirements by maintaining a secure network to protect electronically protected health information (e-PHI) and cardholder data, policies on the maintenance of Access Control Measures and a Vulnerability Management Program.

Learn more about how the Softlinx HIPPA-compliant fax solution from Softlinx can help any business in the healthcare industry reach new levels of productivity. Contact us today to schedule a live demo by calling at 1-800-899-7724 or by filling out our form.

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HIPAA Compliance Support for ReplixFax Healthcare Fax

We have one of the best internet fax APIs with a dedicated support team, allowing your product management and development teams to embed secure internet fax capabilities into your healthcare applications with minimal efforts to meet your deadlines.

  • In order to send a fax, users must sign on to their own password protected account.
  • Fax information and files are 256-bit encrypted at rest.
  • Service platform is hosted at an SSAE-16 audited, secure data center facility with HIPAA compliance.
  • Eliminate incorrect fax numbers by directly retrieving fax numbers from existing directories such as Microsoft Active Directory, LDAP, and IBM Domino Address Books.
  • Reduce chance of unauthorized usage with centralized control of fax users and automatic notification of a sent fax to the sender.
  • The system maintains logs for all inquiries, adds, retrievals and deletions of all fax files.
  • User activity is logged and can be retrieved via web service APIs or though administrative tools.
  • Detailed information for each sent or received fax is captured and logged for audit trail.
  • The system provides a mechanism for disposing electronic health information based on specified criteria.
  • Replix Healthcare Fax easily integrates with existing healthcare and medical applications via Web Service API. This gives easy access to everyone in the healthcare industry.
  • All Web Service API based communication is secure using SSL over encrypted links.
  • Web Services API supports sending faxes, retrieving faxes as well as administrative tasks.
  • Faxes can be submitted using secure email over TLS or Web over a secure link to ensure HIPAA compliance.

Learn more about how Softlinx can help, contact us at 1-800-899-7724, or fill out our form to Get a Quote.

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