Ship faster by embedding a fax layer that already meets healthcare compliance standards, instead of spending engineering cycles building and auditing your own.
EHR and EMR vendors, telehealth platforms, and digital health startups use Softlinx to add fax capability without diverting engineering resources away from their core product. If your roadmap includes secure document exchange, this gives you a faster path to launch.
Launch fax functionality in weeks through our API instead of building and certifying your own infrastructure.
Infrastructure grows with your user base, so a spike in adoption never becomes a fax capacity problem.
HIPAA, PCI-DSS, and SOC 2 controls are already in place, reducing your own compliance burden significantly.
Connect directly to Epic and other major EMR systems without building a custom integration layer.
Present the fax experience under your own brand, so end users never see a third-party name.
A 99.9% uptime SLA keeps your platform's fax functionality dependable, even during peak usage periods.
Cloud fax solutions for healthtech companies need to work quietly in the background while your product takes center stage. Softlinx was built with that in mind, offering an API layer that integrates cleanly and stays out of the way once it’s live.
Drop fax capability into your existing product without redesigning your user experience around a third-party tool.
Pre-built connectors for major EHR platforms mean less custom development work for your integration team.
Pay for what your platform actually uses, so costs scale predictably alongside your customer growth.
Building compliant fax infrastructure diverts engineering time away from the features your customers actually care about. Healthtech companies that partner with Softlinx keep their roadmap focused on their core product. Our Epic integration is already certified, so healthcare-specific projects launch without a custom build cycle.
See how other health technology companies embedded fax into their products in weeks, not quarters. Book a walkthrough tailored to your platform.
From EHR platforms to patient engagement tools, healthtech teams rely on our healthcare faxing infrastructure to move sensitive documents securely, without building compliance expertise their team doesn’t have time to develop.
Showcasing success stories and the impact of Softlinx services across industries.
Great product
Overall: The faxing has been easy for our end users to utilize. Pros: The software is easy to use and customize. Cons: I have no complaints about the software, it works as intended.
NW3C – Human Resources
Overall: I use Replifax on a monthly basis and it has proved to be reliable Pros: The product is easy to use and has proved to be reliable. Cons: The verification emails of faxes sent could contain a little more information regarding the transmission details.
ReplixFax for Government
Overall: Easy, no hassle, good product as a service. Pros: Customer support [sensitive content hidden] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus. Cons: Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.
Fax integration
Overall: Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime. Pros: Easy to install Easy to create an API interface Excellent up time Cons: RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.
ReplixFax Works
Overall: ReplixFax has been a reliable and secure method to reliably send and receive faxes. Pros: The ease of use, reliability, and customer support. Reports help with understanding volume. Cons: We have not had a significant con in using this product.
ReplixFax for Government
Overall: Easy, no hassle, good product as a service. Pros: Customer support [sensitive content hidden] is my go to guy. Always able to find answers and the product as a service just works. Ordering new numbers is easy and setting users and having the ability to integrate with SSO and control department access is a huge plus. Cons: Having to create a workaround for email notifications to a group since numbers can only be assigned to one user for cost reasons.
Fax integration
Overall: Amazing product and as a reliable, fast, fax server. It would be hard to find one that fits a small company budget but requires a reliable uptime for the fax services. We had tried 2 other services and had to remove both because of uptime. Pros: Easy to install Easy to create an API interface Excellent up time Cons: RepliFax did not decode our barcode like a couple of other services. It had a module that we could call.
Wonderful Fax Solution
Overall: Very happy, wish we made the switch earlier. Pros: Easy to use, Manageable and Scalable, Reliable. Cons: We have not see anything that we don’t like.
ReplixFax – Low cost Fax Server replacement
Overall: Since going live with ReplixFax we have had a positive experience. Not having to manage a fax server any longer is a big win. Pros: Cost and flexibility in pricing for our small scale was key in our decision to implement ReplixFax. Security related features was also a requirement for us, and ReplixFax included these in the price and not as add-ons . Cons: We had an issue with email notifications during our deployment due to security requirements on our end. However, ReplixFax support was quick to resolve this.
Questions healthtech teams ask before integrating fax into their product.
Most teams have a working integration in a sandbox environment within days, with production launches typically following in a few weeks.
Yes, including a certified Epic connector and support for other major EHR and EMR systems.
Yes. End users interact with your brand while Softlinx powers the underlying fax infrastructure.
Pricing is usage-based, so costs grow predictably alongside your platform’s adoption instead of jumping in large tiers.
Softlinx maintains HIPAA, PCI-DSS, and SOC 2 controls, giving your compliance team documentation ready for review.
Yes, dedicated engineers support your team through the entire build, not only at initial setup.
Compare Softlinx vs OpenText for cloud fax, HIPAA workflows, APIs, integrations, pros, cons, and best-fit enterprise use cases in 2026.
Compare Softlinx vs Etherfax for secure cloud fax, HIPAA workflows, Epic integration, APIs, pricing signals, pros, cons, and use cases.
Compare Softlinx vs SRFax for HIPAA cloud fax, email fax, APIs, workflow, pricing model, and best-fit business use cases.
Compare Softlinx vs Concord for HIPAA cloud fax, APIs, workflow tools, pricing visibility, and enterprise use cases.
Compare Softlinx vs eFax for secure cloud fax, HIPAA needs, APIs, workflow automation, and business fax use cases.
Is cloud fax more secure than traditional fax? Compare encryption, access controls, audit trails, HIPAA risks, and safer fax options.
Give your product secure, compliant fax capability without the engineering overhead of building it yourself. Start integrating today.
