Softlinx has launched a groundbreaking inbound fax triage
service designed to enhance the efficiency and accuracy of patient intake and
care workflows. Powered by AI, this new service offers advanced data
extraction, analysis, and patient workflow automation, representing a
significant innovation in healthcare technology.
STONEHAM, Mass., May 30, 2024 /PRNewswire-PRWeb/
— Softlinx, a leading provider of HIPAA compliant cloud fax services, is proud to
announce the launch of its groundbreaking inbound fax triage service aimed at
transforming the efficiency and accuracy of patient intake and care workflow
processes. The new service, powered by artificial intelligence (AI), offers
advanced data extraction, analysis, and patient workflow automation
capabilities, marking a significant milestone in healthcare technology innovation.
Designed initially to address the challenges faced by
radiology centers and clinics in handling patient referrals and follow-up
information, Softlinx’s new inbound fax triage service streamlines the manual
extraction, indexing and processing of patient data. By leveraging intelligent
data extraction and analysis algorithms, the service accelerates the
identification of critical information such as document type, referring
physicians, and treatment details, significantly reducing the time and effort
required for manual processing.
Key features of Softlinx’s AI-based triage service include:
- Intelligent
Data Extraction and Analysis: Advanced AI algorithms accurately extract
and analyze patient-related information from incoming faxes, including
patient demographics, document types, and treatment details, ensuring
precise data capture.
- Seamless
Workflow Integration: The service seamlessly integrates with backend
applications, enabling automatic transfer of extracted data to Electronic Health Record (EHR) systems and
other workflow applications, eliminating manual data
entry and minimizing errors.
- User-Friendly
Triage Interface: An intuitive user interface (UI) allows users to verify
extracted information, make corrections if necessary, and perform
additional actions such as splitting multi-patient faxes and sending
faxback requests for additional details, enhancing workflow flexibility
and efficiency.
“This innovative triage service represents a
significant advancement in radiology workflow optimization,” said Hikyu
Lee, president and CEO of Softlinx. “By automating the tedious and
error-prone manual processes involved in handling patient referrals, our
solution empowers radiology centers and clinics to achieve faster turnaround
times, reduce errors, and realize substantial cost savings.”
Softlinx’s AI-powered triage service is currently available
for direct customers, with plans for expansion to ISV reseller partners in Q3
2024. Radiology practices seeking to streamline their workflow processes and
enhance operational efficiency are encouraged to explore the benefits of
Softlinx’s latest innovation.
For more information about Softlinx and its AI-powered
triage service, contact Softlinx online or call +1 (978) 881-0560.
About Softlinx: Softlinx offers innovative solutions to
streamline document management and communication processes in healthcare and
enterprise organizations. With a commitment to delivering secure, efficient,
and user-friendly solutions, Softlinx helps healthcare providers and businesses
across industries enhance productivity, reduce costs, and improve positive
outcomes.
