HIPAA Compliant Fax Service | Healthcare

Secure HIPAA Compliant Fax Service: Transmit healthcare data reliably and directly from EMR, PM, and LIS applications, ensuring privacy and compliance.

2 Decades of Providing the Best HIPAA Compliant Fax Services

Softlinx’ ReplixFax is a HIPAA compliant electronic fax service geared toward the healthcare industry. The system ensures the security of confidential patient information and business continuity of healthcare providers by implementing appropriate safeguards, including:

  • Advanced Encryption Standard (AES) 256-bit encryption of client data while “at rest” in the cloud
  • Secure transmission of client’s data over secure IP networks
  • Enhanced security via multi-factor authentication (MFA)
  • Centralized, secure storage
  • Intrusion detection and prevention (IDS/IPS)

Softlinx conducts SOC 2 Audit for HIPAA compliance and Application Penetration Test by reputable third-party vendors on an annual basis, and System Vulnerability Test on a periodic basis to ensure system integrity, reliability and security.

ReplixFax also maintains logs of all faxes, inquiries, retrievals and deletions for auditing purposes. In short, ReplixFax makes all fax-related work simpler yet HIPAA compliant — the perfect combination for many healthcare providers and administrators.

Contact us to learn more about our HIPAA compliant electronic faxing solution and get a quote today!

Graphic image of people holding up a HIPAA-compliant fax on Softlinx' website

What Is a HIPAA Compliant Fax Service?

The Health Insurance Portability and Accountability Act (HIPAA) safeguards protected health information (PHI). Under this law, healthcare providers can receive financial penalties if they don’t take the correct measures to secure patient data. Faxing is one communication method that can be challenging to bring into compliance, as it traditionally involves unsecured equipment and no encryption.

Softlinx enables you to send and receive secure and efficient HIPAA-compliant faxes to mitigate the risks associated with traditional faxing. Our ReplixFax system allows you to:

  • Streamline operations to save time.
  • Communicate critical PHI quickly and securely with full 256-bit encryption.
  • Integrate with your existing programs to send directly from email or your electronic health records (EHR) application.
  • Centralize data storage — even for at-rest information — in our secure data center for confidence in its integrity and availability.
  • Capture transmission and access logs and reports for audit trails.

As part of our comprehensive HIPAA compliance fax services, you also benefit from:

  • Continuous system monitoring to detect and prevent intrusions.
  • Robust system testing to ensure data protection and eliminate vulnerabilities.
  • Advanced and sophisticated cybersecurity tools and strategies to reduce breach potential.

Why Choose Softlinx For HIPAA Compliant Fax Services?

With the secure ReplixFax HIPAA-compliant fax service, your healthcare business can benefit from:

  • Application Faxing for Business: Softlinx’s service features are specifically designed for business users, focusing on reliability and flexibility. We offer a full API toolkit to support integration into existing workflows and applications, so you can start sending secure fax files and documents directly from your established applications.
  • Easy End-User Fax Tools: The Softlinx system features numerous user-friendly faxing tools to support your business’s online faxing needs, including a variety of fax processing tools like email to fax, print to fax, web fax and MFP support. The result is an easy-to-use system that allows your users to send documents via fax securely and reliably using their preferred faxing method.
Cloud-based fax infographic on Softlinx' website

Fax Document Workflow:

Our systems enable your secure faxing solutions to integrate seamlessly with your document workflows. Communication options include electronic filing, printing, metadata passing and barcode fax workflows, as well as integrated tracking and notification systems helping to streamline your fax document handling processes.

Cost-Saving Efficiency:

Between reducing your hardware investments and minimizing involved labor, Softlinx can save your business money. With automated delivery, tracking and notification systems, and a digital conversion, your business cuts costs while speeding up processes, all while maintaining security.

Security and Compliance:

The Softlinx fax solution is both HIPAA- and PCI-DSS compliant, using extensive data encryption to ensure security of your fax communication. We host ReplixFax service at a HIPAAcompliant, SOC 2  audited data center with AES 256-bit encryption and use TLS protocols over a secure communication link.

Constant Service and Support:

We provide first-class support from a professional customer support team based out of the United States with 24/7 service. We guarantee only the best, with a service level agreement (SLA) for prompt problem resolution and a 99.9 percent uptime.

Supporting Your HIPAA Compliant Fax Needs

Softlinx ReplixFax Cloud Fax Service offers HIPAA-compliant internet fax solutions, safeguarding electronic protected health information for the healthcare industry through multiple measures. Our HIPAA compliance reinforcement methods include:

  • Annual SOC 2 audit conducted by a AICPA certified, reputable third-party compliance audit vendor, and annual SOC 2 reports made available to our customers
  • Annual application penetration test conducted by a reputable third-party network security audit vendor, and annual application penetration test report made available to our customers.
  • Periodic and on-demand system vulnerability test conducted internally.
  • Signing of Business Associate Agreement (BAA)
  • Advanced Encryption Standard (AES) 256-bit encryption.
  • Transmission over a secure, encrypted communication link.
  • Support of multi-factor authentication for all end users.
  • Automatic audit trail for submission, transmissions and delivery confirmation.
  • Detailed user activity reports.

Learn more about how the Softlinx HIPAA compliant fax solution from Softlinx can help any business in the healthcare industry reach new levels of productivity. Contact us today to schedule a live demo by calling at 1-800-899-7724 or by filling out our form.

Two Decades of Providing HIPAA Compliant Fax Services

We have one of the best internet fax APIs with a dedicated support team, allowing your product management and development teams to embed secure internet fax capabilities into your healthcare applications with minimal efforts to meet your deadlines. Read more about common questions regarding our HIPAA compliant fax solution!

We absolutely recommend ReplixFax to anyone in need of a fax service. Their diverse features allow us to be flexible and setup the solution to meet our needs. We have greatly reduced our manual labor tasks using the ReplixFax system.

Nick DeMeo Vista Clinical

By switching to Softlinx services, we increased our worldwide success rate by 20% while cutting costs by 10%.

Steve Markle | CEO Birch Street Systems

I have nothing but rave reviews!

Ted Schmidt | CEO Health Systems Technology