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Secure Cloud Faxing for Health Care Companies

Secure Cloud Faxing for Health Care Companies

The Softlinx Replix® secure online fax delivery platform is a perfect system for health care businesses, ensuring your faxes and online documents are delivered securely. Our HIPAA-compliant internet fax service handles health care documents directly from your business’s health care applications while maintaining the availability, integrity and confidentiality of your electronic protected health information (ePHI). This includes electronic health records (EHR), radiology information systems (RIS) and practice management (PM) documents.

The Replix® secure internet fax system is ideal for handling medical documents like:

  • Medical records
  • Lab results
  • Referral authorizations
  • Pharmacy orders
  • Release reports

For more information about how the Replix® fax service works, visit Softlinx online or contact our sales team.

HIPAA Compliance

Also known as the Health Insurance Portability and Accountability Act, HIPAA is a set of federal protections intended to maintain the confidentiality of patient health data, specifying the basic security measures required to keep ePHI data secured. Often, both faxing and online faxing methods fall on the wrong side of HIPAA compliance, either due to unsecured machines or a lack of encryption. Replix®, on the other hand, meets all HIPAA compliance standards.

Softlinx’s Replix® is a HIPPA-compliant fax service geared toward the health care industry. The system ensures the security of confidential patient information every time by implementing appropriate safeguards. These safeguards include secured networks, authentication procedures, AES 256-bit encryption protocols and centralized secure storage, among other features. The system even maintains logs of all faxes, inquiries, retrievals and deletions for auditing purposes.

Why Softlinx Cloud Fax Services?

The Replix® health care fax service from Softlinx offers a reliable online document delivery and faxing solution for businesses of all types, especially those in the health care industry. By allowing your business to submit and accept faxes directly to and from your existing applications with an HIPAA-secure method, Replix® cuts costs to your business while streamlining your workflows. With the Replix® HIPAA -compliant fax service, your health care business can benefit from:

  • Application Faxing for Business: Softlinx’s service features are specifically designed for business users, focusing on reliability and flexibility. For this purpose, our secure e-fax solution offers a full API toolkit to support organizations as they integrate the Replix® system into their existing workflows and applications. The APIs and sample codes are available, so your IT staff and developers can gain the information they need to integrate your system and automate essential processes so you can start sending secure fax files and documents directly from your established applications.
  • Easy End-User Fax Tools: On top of the integration tools designed to ease the transition, the Softlinx system features numerous user-friendly faxing tools to support your business’s online faxing needs. These include a variety of fax processing tools, including email to fax, print to fax, web fax and MFP support. The result is an easy-to-use system that allows your users to send documents directly from business applications using a recipient email address.
  • Fax Document Workflow: The Softlinx system has its own systems in place so your secure faxing solutions integrate seamlessly with your workflows. These include electronic filing, printing, metadata passing and barcode fax workflows, as well as integrated tracking and notification systems help to streamline your secure network fax processes.
  • Cost-Saving Efficiency: Between reducing your hardware investments and minimizing involved labor, Softlinx can save your business money. By automating delivery, tracking and notification systems, and converting your fax system to a digital format, your business cuts costs while speeding up processes, all while maintaining security.
  • Security and Compliance: Healthcare companies are required to maintain patient confidentiality by HIPAA and other regulations. To this end, Softlinx can help by providing a fax solution that is both HIPAA- and PCI-DSS compliant, using extensive data encryption to ensure your fax communication. The Replix® document and fax delivery service is hosted at an SSAE 16 audited data center with AES 256-bit encryption applied to all documents at rest. The system even uses SSL/TLS protocols over a secure communication link. Your health care business can rest easy knowing your data is handled with the utmost care.
  • Constant Service and Support: We provide first-class support from a professional customer support team based out of the United States. With 24/7 service, we always stand ready to help you with your faxing and document delivery needs, from initial setup concerns to employee training. We guarantee only the best, with a service level agreement (SLA) for prompt problem resolution and a 99.9 percent uptime.

Learn more about how the Replix® HIPPA-compliant fax solution from Softlinx can help your health care organization reach new levels of productivity. Contact us today to schedule a live demo by calling at 1-800-899-7724, emailing us at sales@softlinx.com or by filling out our form.

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