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Cloud Faxing for Government Organizations

Cloud Faxing for Government Organizations

The Replix® secure fax service from Softlinx provides a comprehensive document delivery and faxing solution for both domestic and international government organizations.

The U.S. federal and local government agencies, as well as
similar entities abroad, need reliable and secure fax services for
government documentation, including:

  • Application documents
  • Processing paperwork
  • Civil service documents and forms
  • Approvals and permissions
  • Contracts

Softlinx fax solutions are now available for use by the
U.S. government via GSA and are currently being used by New York
State agencies. To learn more about how the Replix® system from
Softlinx can help your government agency’s fax systems and workflows,
visit the Softlinx ReplixFax website or contact our sales team.

Cloud Faxing for Government Agencies

Government organizations use faxing services to send and receive a variety of documents for both internal and external uses, communicating with other departments, businesses and the public. Often, the items transmitted can be of a sensitive nature, handling confidential information about government processes and employees. That’s why security is of the utmost priority. However, with the sheer number of documents processed by government agencies, a more efficient process is necessary. That’s where secure online faxing for the government can help.

The Replix® fax services for government applications can help agencies at municipal, regional, and national levels by reducing operational costs at every level. Not only does the system easily integrate into existing workflows, minimizing implementation costs, but the system also reduces the use of paper and cuts labor costs by cutting the need for traditional paper faxing. The system does it all while still maintaining excellent security and compliance, so crucial government documents remain confidential.

Why Softlinx Cloud Fax Services?

The Replix® cloud fax service from Softlinx is the best resource government agencies can use to improve their fax workflows. By allowing personnel to send and receive digital faxes through existing applications and email systems, government organizations can gain a new level of productivity and effectiveness. Replix® accomplishes this functionality through key tools and benefits, including:

  • Integration Orientation: Softlinx is designed for flexibility and reliability, which is why integration is such a huge part of the service’s feature set. The Replix® secure fax solution by Softlinx offers a complete suite of API toolkits, including web service APIs and sample codes. With these tools, your agency’s developers and IT staff can develop key integrations with your existing workflows, allowing your personnel to start using the system more quickly.
  • User-Friendly Fax Tools: Softlinx’s integrations with existing workflows also serve another purpose — to improve user friendliness. On top of its ability to integrate into existing, and therefore familiar, workflows, Replix® offers several user-friendly tools to support your agency’s online faxing needs. These include email to fax, print to fax, web fax and MFP tools. With these functionalities, all your personnel needs to send a fax is a recipient’s email address.
  • Comprehensive Workflows: The Replix® system offers several functions that work in and around your existing workflows to keep your fax systems in check. These include electronic filing, printing, metadata passing and barcode fax workflows, as well as fax tracking, notification and reporting capabilities. These capabilities not only help document your fax system, but they also make auditing and security processes easier.
  • Cost-Saving Efficiency: Getting things done quickly and cheaply is a primary goal for any agency, and Replix® can help. By switching to an online fax solution that relies on digital documents, government agencies can significantly reduce costs. These include expenses associated with hardware use and maintenance, as well as labor costs. These digital workflows also allow for increased automation, which cuts labor and results in more efficient and productive systems.
  • Secure, Reliable and Compliant: Government agencies process data of all types, including health care, financial and security information. Because of the sensitive nature of this information, data security is a high priority for government agencies, as is compliance with regulatory entities like HIPAA and PCI DSS. To this end, Replix® offers extensive security measures from the ground up.First, the entire service is hosted by a SOC-2 SSAE-16 audited data center, so all stored and transmitted data is safe from major breaches. All data is also encrypted using an AES 256-bit encryption system, so any data accessed is protected by a code. Finally, this data is protected during transmission by securing communication links with HTTPS and TLS.
  • Constant Service and Support: If these functionalities and benefits weren’t enough, Softlinx can guarantee comprehensive support for your agency as you switch to the Replix® system. Our world-class support team is based out of the United States and offers 24/7 service. This means we are always ready to assist you with your faxing needs, whether you need help with setup, training or troubleshooting. We also guarantee consistent service with an SLA for prompt problem resolution and a solid 99.9 percent uptime.

Learn more about how Softlinx can help, contact us at 1-800-899-7724, sales@softlinx.com or fill out our form for a Live Demo.

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